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davidsk
Making moves
Status: New idea

I spend a few hours on many days per week as a volunteer on SUMO, and I daily interact with users who are trying to import their profile when installing version 102. Being new to it, they do not realize that there is a nice new import feature - because it is not visible on the first screen they see. The assumption is that people starting Thunderbird want to first set up a profile, but many already have one. Placing a link here, in addition to the place where it already is, would be a boon to simplify the process of transferring profiles from one PC to another. This would also respect the intended workflow of users; the Email Wizard is fine for new users, but returning and upgrading users are the majority.

3 Comments
Status changed to: New idea
Jon
Community Manager
Community Manager

Thanks for submitting an idea to the Mozilla Connect community! Your idea is now open to votes (aka kudos) and comments.

ryanleesipes
Employee
Employee

Thunderbird Product Manager here, we're working on it. Expect major improvements in this area in the next release.

 

lumpy
New member

Out of the blue, a different version of Thunderbird popped up. It had no data, none of my 5 addresses - just an empty shell. I thought it might be a scam. How can I transfer all my saved emails and addresses from my old version to this new blank canvas.

This new version with lack of notice has rocked my confidence in Mozilla. I am very annoyed and disgusted.