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davidsk
‎03-21-2024
Making moves
since ‎07-23-2022

User Statistics

  • 24 Posts
  • 9 Ideas Submitted
  • 3 Kudos given
  • 36 Kudos received

User Activity

Thunderbird: Create consistency in Menu bar and in hamburger menu

03-19-2024
As a volunteer on SUMO, it is a recurring challenge to explain various steps to users because of the different menu options they see. Some use the menu bar, some don't know the menu bar exists, and some use the hamburger menu. This causes simple ques...

Thunderbird: Combine incoming server settings and SMTP server settings on same pane

03-19-2024
As a volunteer on SUMO, It seems daily we see users unable to send email because their servers are not in sync. And I have yet to see even one believe us when we advise of their error, always claiming that Thunderbird 'magically' switches the servers...

Stop requiring donors to provide extra information

12-13-2023
I volunteer on SUMO and regularly see complaints from those who WANT to donate but do not because of the unnecessary information that is required. People can buy and donate everywhere else and their name, their credit card information is sufficient, ...

SUMO should have an initial triage page

11-25-2023
In this proposal, I am referring to this URL: https://support.mozilla.org/en-US/questions/new/thunderbird/formAs a regular volunteer on SUMO, I find that the forum is the recipient of many posts that have nothing to do with support of Thunderbird. In...

Initial Setup Guidelines for Thunderbird

11-25-2023
As a regular volunteer on SUMO, we regularly see the fallout from well-intentioned decisions that confuse persons who have used Thunderbird for years. My proposal is what Thunderbird needs is a webpage for initial setup. The page should be simple, no...
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