davidsk
‎03-21-2024
Making moves
since ‎07-23-2022

User Statistics

  • 24 Posts
  • 9 Ideas Submitted
  • 3 Kudos given
  • 37 Kudos received

User Activity

As a volunteer on SUMO, it is a recurring challenge to explain various steps to users because of the different menu options they see. Some use the menu bar, some don't know the menu bar exists, and some use the hamburger menu. This causes simple ques...
As a volunteer on SUMO, It seems daily we see users unable to send email because their servers are not in sync. And I have yet to see even one believe us when we advise of their error, always claiming that Thunderbird 'magically' switches the servers...
I volunteer on SUMO and regularly see complaints from those who WANT to donate but do not because of the unnecessary information that is required. People can buy and donate everywhere else and their name, their credit card information is sufficient, ...
In this proposal, I am referring to this URL: https://support.mozilla.org/en-US/questions/new/thunderbird/formAs a regular volunteer on SUMO, I find that the forum is the recipient of many posts that have nothing to do with support of Thunderbird. In...
As a regular volunteer on SUMO, we regularly see the fallout from well-intentioned decisions that confuse persons who have used Thunderbird for years. My proposal is what Thunderbird needs is a webpage for initial setup. The page should be simple, no...