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davidsk
‎12-04-2023
Making moves
since ‎07-23-2022

User Statistics

  • 14 Posts
  • 0 Ideas submitted
  • 0 Kudos given
  • 25 Kudos received

User Activity

SUMO should have an initial triage page

11-25-2023
In this proposal, I am referring to this URL: https://support.mozilla.org/en-US/questions/new/thunderbird/formAs a regular volunteer on SUMO, I find that the forum is the recipient of many posts that have nothing to do with support of Thunderbird. In...

Initial Setup Guidelines for Thunderbird

11-25-2023
As a regular volunteer on SUMO, we regularly see the fallout from well-intentioned decisions that confuse persons who have used Thunderbird for years. My proposal is what Thunderbird needs is a webpage for initial setup. The page should be simple, no...

Stop Requiring Users to Need customizing for basic services

10-09-2023
As a volunteer on SUMO, I am continually seeing requests from users who have never used the config editor or set up userChrome.css. They just want to use Thunderbird for email, but the weird layout with the tool bar and the unprecedented mandatory th...

Revisit the Thunderbird Development Work Flow

07-26-2022
I suggest that the developers of Thunderbird shut down for a day of reflection. Version 102 had serious problems, and the developers deserve time to reflect on it now while it’s fresh in their minds, instead of working extra hours to fix bugs. I am n...

Is the Thunderbird Rapid Release Strategy working to the good of users?

07-23-2022
If you don't live under a rock, you're probably aware of the problems with Thunderbird version 102. In fairness, the release notes emphasize that it isn't ready yet to announce as an upgrade. I respect that, but users hear of an  upgrade and seize up...
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