cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Jeppie
Making moves
Status: New idea

I want to have the option to change my relay email address. When i made a relay account i had still my old email but now i have a new email address but i can't change it to my new email. I really love to have that option. 

18 Comments
Status changed to: New idea
Jon
Community Manager
Community Manager

Thanks for submitting an idea to the Mozilla Connect community! Your idea is now open to votes (aka kudos) and comments.

Tony-Cinotto
Employee
Employee

Hi @Jeppie thanks for the request! It's something we're looking into, but in the mean time, could you try changing your Firefox Account Primary Email address to the email address you would like your emails forwarded to? That might be a quick fix for you. Thanks!

Jeppie
Making moves

@Tony-Cinottomy firefox account primary email address is already changed to the new email address but firefox relay still says my old email address. I haven't tried to use a alias because i thought it wouldn't work. Maybe i should have tried it just to know but in my brain it's still confused every time that i see my old email address on firefox relay. One thing that i just want to say just in care. I have send a email to firefox relay team via mozilla support website. I don't know if they read it or if they got it because i don't get any message that it got send or that it is arrived. No message on the support page and no confirm mail.

Jeppie
Making moves

 I have tried firefox relay and it got send to my old email address.

s1fly
Familiar face

+1 It would be a useful feature to change the destination email address both on the website dashboard and probably within Firefox itself.

It also seems obvious to add Relay to Thunderbird eventually, but that's a feature for another day!

Jeppie
Making moves

@s1flyyou mean something like this? expand-relay-to-create-full-mozmail-e-mail 

s1fly
Familiar face

@Yes, just like that @Jeppie! Also though, it would be good if Relay had the option for personal domains so you could use

relayemail@subdomain.mozmail.com

Or

relayemail@mywebsite.com

As that would solve any issues with forms that don't like mozmail.com

Tony-Cinotto
Employee
Employee

I'm sorry @Jeppie to hear about this. I've let our customer support teams know and we'll file a bug to look into this further.

Jeppie
Making moves

  @s1fly if i'm right then is the first one already available if you have relay premium. 

Jeppie
Making moves

   @Tony-Cinotto thank you for sending it through. 

rrr888
New member

I'd like to see this too. I am trying to migrate away from Gmail to another provider, and I find myself stuck with dozens of Firefox Relay addresses that I will lose access to unless I either continue to use my Gmail address or update my email address on every website I've registered these Relay addresses with. This makes Firefox Relay more of an inconvenience than a help, and deters me from using it in future. If I could switch the destination email address it would add significant value.

blabloop
New member

I have the same problem.

Changed my primary e-mail on my Mozilla account.

Deleted old e-mail because it is about to be deactivated.

Used Firefox Relay.

Relay forwarded to my old, ostensibly defunct e-mail. I can see no way to have the forwarding change to my new e-mail. This makes the whole system not only useless but pernicious, as now I have a new subscription to an e-mail I'm trying to shut down. Really a hassle.

 

Vincent
Employee
Employee

I believe if you update your email address on Mozilla Accounts, then go back to Firefox Relay, it should start using your new email address. If you want to force Relay to read the new email address from Mozilla Accounts, I believe you should be able to do that by visiting this link if logged in.

Oce
Strollin' around

It's a dealbreaker for me to not be able to use different address emails than the one registered in my Mozilla account.  I use different addresses for different purposes, and I can't make that work with Relay.

 
 

 

 

Anonymous
Not applicable

@Vincent thank you! i can't believe it, but it worked for me