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Mozilla or Microsoft download errors to my computer, specifically printer and scanner problems.

Dan01
Making moves

After a download of new information from Mozilla (in December 2023) my printer prints gibberish at will. My scanner doesn't properly scan and send as before. The last three weeks, I have tried fixes from Microsoft, HP, and on line suggestions, with no repair.

Printer, scanner, copier:  HP Photosmart C4795

Can you offer help? 

Daniel Davidson

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