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Allow users to report the spam bots clogging up this website.

orderofthetriad
Familiar face

I posted a discussion and the four comments i got in response were all clearly ai written spam trying to hawk their dumb products. It's extremely concerning that these bots are just running loose on this website and there's nothing I as a user can do to stop it. It would be nice to know that mozilla is aware of and is doing something about the spam bots trying to overtake this website and fill it with advertisements, and being able to report a user for being a spam bot would be a good start. 

21 REPLIES 21

Jon
Community Manager
Community Manager

Hey @orderofthetriad, users can actually report spam by clicking the drop-down arrow in a post/comment and selecting 'report inappropriate comment' then just add "spam" in the comment field - and it's super helpful because we're trying to cut down on the amount of spam that lands in here. 

that circle with a checkmark is a BUTTON? it's literally low-contrast grey and looked like a "verified" symbol, why would anyone ever click that thinking it's a button? Why use a verified symbol in place of literally any other KNOWN symbol that meant to be an intractable button? Why not a meatballs or kebab or bento symbol? who designed that and thought it was a good idea? 

To be fair, if you do a "mouse over", at last it shows the info "Show Option Menu". It IS a bit small though, and could easily be missed when concentrating on the content, as most users do. I think the V in it is supposed to represent a "drop-down" symbol, like in many UI designs.

I agree though,  it could be a bit more prominent.

I never moused over it because I never registered it as a button because it doesn't look like one, simple as. 

FYI: It is actually coded as a FLEXBOX, a CSS stylesheet object, manipulated by Java Script code. It can be any shape, e.g. a box outline.  If you ever noticed in an Outlook email, there are 4 boxes marked REPLY, REPLY ALL, FORWARD, then a small box marked with 3 dots. Mouse-over shows "other actions", that you can select.

This conversation is detracting from the main point of the post: Even when reporting the "self promoted link spam" NO ACTION appears to be taken to remove them, or ban any offending accounts. 

the main point of the post? dude, I'M THE PERSON WHO MADE THIS POST.

Apologies, I did not notice that you were the OP on this subject. I was getting mixed up with another comment in this and another post that said nothing was being done (might have been @TechHorse  on 2nd FEB). It looks like the Option Menu Drop-down has been there for some time, but you seem to be unhappy with it, even though it functions OK and has a selectable option for reporting inappropriate content. Which is your main concern here, the inaction, or the drop-down design?

td47
Making moves

Hello, yes, I spotted the drop-down, and I have used it several times, especially to report about post #138144.

This has several obvious thread post hijacks, where they pretend to "agree" with the OP, then add a link to their own website, which is TOTALLY irrelevant to the topic in the post. However, I don't think any action has been taken, either to remove the offending post, OR ban the offending account. 

Surely this is against your Forum Rules? As it currently is, the CONNECT discussion forum is quickly declining in usefulness, quality, and reputation.

The amount of posts started by bots too pretending to ask a question:

Has anyone found great tool for converting OST to PST?

I came-across MagicTech Wonder Converter and wondered if anyone had used it before?
(Linked to the site, of course!)

Why not make it so all URLs that link to sites not owned by Mozilla have to be manually-approved?  That would cut-down on virtually all of it.

dftf
Contributor

@Jon : I've done that also for many spam posts here, but does anyone in your team ever action the reports you receive?  It's a waste of our time as users if they aren't being looked at. 🤔

And something really needs to be done -- AI moderation perhaps? -- as it's getting out-of-hand at times.  I made a post about 4-5 days ago with a whole series of example spam posts at that time:

MozillaConnect_SpamPostExamples.png

TechHorse
Familiar face

I've written about this subject before, here:
https://connect.mozilla.org/t5/discussions/why-are-users-allowed-to-post-unchecked-web-links-in-conn...

 

"On the Mozilla Support site, a web link would need moderator approval before the post appears (unless if the user is linking to a whitelisted site).

 

So I was wondering why, on Connect, can users post site links with seemingly no pre-checks?

 

Any user who has spent enough time here will have noticed the advertising spam links. Some of these links may even point to malware."

 

The support site rarely has these kinds of posts, so my suggestion would be to adopt its policy of pre-moderating non-whitelisted domains before they appear on the forum.

orderofthetriad
Familiar face

I now know how to report spam comments (why is that the symbol firefox chose to use for an intractable button?) and have reported WAY TOO MANY. All of them have links in their comments or posts.

Mozilla needs to step up and manually moderate anything with a non-approved link in it. I should not be wasting hours of my life reporting tens of comments that are all obviously AI spam with links in them that y'all at mozilla could have already made an program to flag them automatically to be manually moderated. I don't like doing free labor on behalf of a website that can and should handle this themselves. 

By commenting on this post, this post will now be at the beginning of the discussions forum when sorted by recent (the default) this is something spam bots are clearly taking advantage of. Old OLD posts are being brought back to the first page of discussions because spam bots will respond to any post no matter how old or irrelevant they currently are. 

Agentvirtuel
Leader

Hello

That's true, there are a lot of spammers.
(e.g) 9 months ago https://www.youtube.com/watch?v=FT3CNnlg7E0

(e.g) I reported spam by clicking the drop-down arrow in a post
https://connect.mozilla.org/t5/discussions/puzzle-piece/td-p/77667

ok, but you're an employee, surely you can do backend work, like not allowing comments or posts with links to non-approved domains to post without manual moderation from you guys. it would save everyone a lot of work

Bonjour

I am not an employee

About the subject community ranks & badges
https://connect.mozilla.org/t5/discussions/community-ranks-amp-badges/td-p/3744

then stop responding to me like you're one, you're genuinely so annoying. 

Je ne suis pas un employé et je vous souhaite une agréable journée.

@Agentvirtuel : if you're human, why do you often randomly switch to French language in replies to people who post only English on here?

Reminds me of that "AI actress", Tilly Norwood, and her interview a few weeks ago where "she" was talking English, then suddenly started speaking Cantonese. 🤖

dftf
Contributor

Two recent examples:

https://connect.mozilla.org/t5/discussions/problems-with-youtube-and-facebook-games-loading-since-la...
Post from 2026-03-29 asking for help with YouTube videos and Facebook games being slow.
Last user reply: 2026-06-23.
But then 4 bot replies (serelle; lillymarvel; gramgate09; kafleenqalmar), the most-recent 2026-10-12.
So an old thread gets bumped back into view by bots.

https://connect.mozilla.org/t5/discussions/apk-files/td-p/7253
User saying they cannot download .APK files correctly in Firefox.
Posted on 2022-06-01.
19 bot replies, 18 of which link to an external site (1 just names a product, with no link).
Again, another old post bumped back-up into the recent view purely because of bots.

I did actually report all the comments on that one with 19 (which takes a--g--e--s, given the only way to do is click the down-chevron, click "report", wait for it to take you to the next page, type "spam" in the comment box, click "Notify moderator", and then wait for it to return you to the previous page. 😢  Like seriously, @Jon : could you not just make it so it dims the page, says "Moderator has been notified" and just keep us on the page -- or better yet, in the "Options" at the top-right of a page, why not let us users report an entire post which someone in your team can then look at all the comments on?  As employees, some of you are literally paid to moderate the site; we aren't!)

But the best bit... after I'd reported around, oh, say 10 of the comments the site actually said words to the effect "You appear to be reporting comments too-quickly. You must wait 5 minutes before your next report".  Like, seriously?  I'd rather not have to report ANY comments at-all, especially really obvious ones like this (https://connect.mozilla.org/t5/discussions/play-more-unlock-more/td-p/133522) which any AI tasked with removing spam should easily be removing instantly.