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Improve Firefox Performance, Authentication Experience, and Feedback Workflow for Modern Linux Users

LinuxJourney
Making moves

Hello Mozilla Team,

First of all, thank you for your continued work on Firefox and for supporting Linux users. Firefox remains one of my primary browsers because of Mozilla's commitment to privacy, open standards, and the open web.

After using Firefox daily on Linux Mint Cinnamon 22.3, alongside Chrome and Brave, I would like to share a few suggestions that I hope will improve the overall experience.

1. Improve Performance for Modern AI Web Applications

AI-powered web applications such as ChatGPT, Gemini, Claude, Microsoft Copilot, and Perplexity have become part of many users' daily workflow.

Compared with Chrome and Brave on the same hardware, operating system, and network connection, Firefox sometimes becomes noticeably slower during long AI conversations.

Some examples include:

  • Slower response rendering while content is streaming.
  • Reduced UI responsiveness during long sessions.
  • Less smooth scrolling.
  • Occasional "Page Unresponsive" dialogs.
  • Sometimes requiring a page refresh before continuing.

As these applications rely heavily on JavaScript, continuous DOM updates, and long-running browser sessions, continued performance optimization for these modern workloads would be greatly appreciated.

2. Continue Strengthening Firefox Password Manager

Firefox already provides encrypted password storage, which is greatly appreciated.

It would be great to continue strengthening this area by further isolating stored credentials and continuously improving protection against modern malware and credential theft techniques.

Security has always been one of Firefox's greatest strengths, and continued investment in this area would further increase user confidence.

3. Better Google Passkey Integration on Linux

Firefox already supports passkeys.

I would like to see even better interoperability with Google Passkeys, especially on Linux desktop environments.

Some improvements could include:

  • Better compatibility with Google Passkeys.
  • Automatic detection and use of available platform passkeys.
  • Improved integration with Linux desktop credential managers and keyrings.
  • Consistent behavior across Cinnamon, GNOME, KDE Plasma, and Xfce desktop environments.

As passkeys become the future of authentication, improving cross-platform interoperability would provide an even better experience for Linux users.

4. Simplify the Firefox Feedback Experience

This is the suggestion I feel most strongly about.

While trying to submit this feedback, I spent a significant amount of time simply figuring out where to send it.

Firefox currently directs users to several different systems, including Mozilla Connect, Bugzilla, Website Compatibility reporting, and community discussions. Many users may simply give up before submitting their ideas.

Instead, Firefox could provide a much simpler built-in Send Feedback experience directly from the browser.

For example, the feedback window could allow users to choose:

  • Report a Bug
  • Suggest a Feature
  • Report a Performance Issue
  • Report a Website Compatibility Issue

It could also include a "Share publicly on Mozilla Connect" option that is enabled by default.

Users who want community discussion can leave it enabled.

Users who simply want to send feedback privately to Mozilla can disable it.

Mozilla could then internally route submissions to the appropriate destination (Mozilla Connect, Bugzilla, Website Compatibility, Product Team, or another relevant team) without requiring users to understand Mozilla's internal reporting structure.

This would significantly reduce friction while preserving the value of Mozilla Connect for community discussions and voting.

Closing

These suggestions come from daily real-world usage and are intended to help Firefox remain fast, secure, and user-friendly as modern web applications continue to evolve.

Thank you for your continued work on Firefox and for supporting the Linux community.


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