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HoundRock
New member
Status: New idea

With the last update, message threads got introduced. 

I can turn them off per folder, but I would like to turn the option off in its entirety. No message threads.

There is no option for that right now. Could you please add one? More users are struggling with this. 

Kind regards!

77 Comments
angelweb
New member

Please give us the option of zero threads.

It is impossible to get rid of the threads which means I briefly see a message come through, then can't find it unless I do a search by contact.   So many people add to existing emails.  Just trying to change the title doesn't work on an existing email because it ends up being part of the original thread.   If I have to start over with a new email subject, I have to add all the contacts.  This gets complicated because these change fairly frequently and if deleted, all the previous emails are deleted.  If the person has more than one that work for different subjects, you have to know which subject for the email which means it's difficult to be sure that distribution is correct on a new email.  Threads are hopeless.  I want to see all emails whenever they come in.  I do not want any of them to be connected to a thread, which currently means, to delete one, deletes them all.   A royal mess!!!!!!!! Please fix!!!!!  The option to have zero threads was lost last year just after I gave $100.  Can you please fix this!!!!!!!

 

 

Jon
Community Manager
Community Manager

(Note: similar ideas have been merged into this thread)