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Steeltent
Making moves
Status: New idea

Valve's gaming store Steam has separate ratings for "All Reviews" and "Recent Reviews". This makes sense in a market where products change significantly over time.

A bad game might've been patched into a good one and a good game might've added predatory monetization that people don't like. To be more useful, reviews should reflect recent developments like that.

The same is true for browser extensions. A buggy add-on can be fixed but the reviews will always be dragged down by negative ratings from that time. And a great extension can change owners or become abandoned which may warrant negative reviews.

By adding and highlighting Recent Reviews it becomes much easier for the user to gauge the current state of the add-on. It also gives add-on developers an incentive to improve their extension after negative reviews. And it rewards devs who keep their addons up-to-date and bug-free.

I believe highlighting Recent Reviews is a relatively easy and powerful way to improve the user experience on AMO.

5 Comments
Status changed to: New idea
Jon
Community Manager
Community Manager

Thanks for submitting an idea to the Mozilla Connect community! Your idea is now open to votes (aka kudos) and comments.

ESullivan
Employee
Employee

Hey @Steeltent 

Since the reviews are listed chronologically by default, the most recent reviews are always displayed on top. How do you envision the Recent Reviews filter working?

Thank you

Ed Sullivan

Steeltent
Making moves

Hey Ed @ESullivan

I think very few people actually click through to the reviews and only ever see the star rating. You guys probably have telemetry data on that, I assume.

The way I would do it is to display two star ratings. The Recent Ratings on top and maybe a bit more prominent and the usual All Ratings below that. This would work on the add-on page itself, as well as the search results. Although having two ratings on the search results might too busy. I would just display the Recent Ratings in that case.

What counts as recent would probably be a mix of time i.e. reviews from the last 30 days and/or a number of most recent reviews regardless of when they have been written. I'm sure the devs could come up with a good rule.

nose_gnome
Making moves

@ESullivanBy the fact that @Steeltent  compared it to how reviews work on Steam, I presume he wants it so that there is a separate star rating bar just for recent reviews.

 

ESullivan
Employee
Employee

Appreciate the clarity, folks...thanks!