When Firefox crashes, the crash reporter allows you send a crash dump to Mozilla. I've noticed that a bunch of unconfirmed issues are cases where Firefox hangs or becomes wholly or partly unresponsive but the developers cannot reproduce the scenario. Firefox should come with a tool that the user could activate when Firefox hangs that would work similar to the crash reporter. Obviously it would have to be a separate executable, because depending on how much of the Firefox interface locks up it might be that there'd be no way to activate it otherwise. I suspect many mystifying issues could be resolved if only the developers had access to a dump file.