cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
devastationbg
New member
Status: New idea

Why dont you make it send on my recovery (second) email or main email or phone number 6 digit code. Like Google. If Mozilla support can't help me i will stay with competition. 😥
I'm locked in my own box because of this issue.

3 Comments
Jon
Community Manager
Community Manager

Hey @devastationbg - what Mozilla product is this request for? Just want to make sure we get it in front of the right team.

devastationbg
New member

@Jon Accounts.firefox.com i can't enter into my account.

farragut
New member

Hi guys. I've recently retired and lost access to the email account I used to create my Firefox account. Thought I changed all the relevant sites/accounts but it appears I missed changing my email addy in Firefox. Now, when I try to login, the 2FA sends a code to my previous (and no longer accessible to me) email addy. I've searched the Support pages and can't find any solution. Is there a way to add/change my old email to my new email?

Thx, Mike / farragut