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Firefox not working

Kogobean
Making moves

I hope I'm posting this in the right place, I've tried contacting support and making a post in the community forums but got nothing back. so the problem I'm having is that Firefox has stopped working for my Mac since it updated to 146.0 on December 12th for me. When I open the browser all I get is a grey box and I can't click anything, even opening 'About Firefox' comes up with a blank grey box. my software is up to date and I've uninstalled and reinstalled Firefox but nothing has worked. I've tried looking online and found a reddit post about someone having the same problem so I'm wondering if anyone else is having this issue. I've attached a screenshot I took so y'all understand what's going, I just hope this gets fixed soon.Screen Shot 2025-12-12 at 10.11.45 AM.png

2 REPLIES 2

yuzhang
Making moves

It seems like a frustrating issue with Firefox on your Mac. Have you tried reaching out to Mozilla directly or using Safe Mode? For a break from tech troubles, check out  wheelie party  for some fun and excitement!

Kogobean
Making moves

Yes I have tried getting into contract with Mozilla and got nothing back. and I can't boot Firefox in safe mode because that box too, is greyed out. at this point I'm just waiting for Firefox to update again so I can uninstall and reinstall for the hundredth time and hope that fixes it because even after three weeks I haven't been able to fix it.