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istrasci
New member
Status: New idea

Please do not block my browsing session just to force me to restart!  Let me restart when I want to.  For security reasons, I'm almost always browsing in Private Mode, and as such, logins and passwords are not saved.  So when I'm forced to restart because of an update, I have to save my current tab session, reopen them after FF has restarted, and re-login to every site I was using—many of which require 2FA, so it's extra annoying.

This is bad UX!  Put a notification, or even a whole separate tab telling me I need to restart.  But don't block out everything I was doing.  Even Windows doesn't do this...

78 Comments
Mattis
New member

I'm very much a long-term Firefox user - I donated money for that NYTimes ad back in, what, 2004 maybe? - and I'm consider leaving over this issue. That's how annoying this is.

I don't think it's Ubuntu doing it - Ubuntu updates when I run "apt dist-upgrade", not randomly. This is Firefox. And I don't seem to have an option to turn it off in the settings either, the only thing related to updates in there is this statement:

"Firefox Updates
Keep Firefox up to date for the best performance, stability, and security.
Version 116.0.3 (64-bit) What’s new"

 

Mattis
New member

Reading through more of the responses here, on page 4 I think user Alx84 hit the nail on the head - it's Ubuntu's Snap package manager updating the binaries, and Firefox is simply reacting to having had it's code updated.

Even if you installed Firefox using apt, if you installed from Ubuntu's repos, it probably pulled down and installed the Snap version. Not a fan of this behavior at all...

NoLifeDGenerate
New member

I can confirm it's a Snap issue. The problem is that's how Distros are providing FF pre-installed and it needs to stop. I'm still using FF 102.0 because I disabled Snap updates. Works fine, but it's exactly what causes security issues. When you do something annoying enough to make people disable updates, you're obviously doing something wrong and need to address it rather than ignoring all the people here complaining about it.

Mattis
New member

We need to head over to Canonical's forums and complain there instead - they're not going to see it here.

Next Linux install for me will likely not be Canonical's Ubuntu, but one of the snap-free derivatives.

iamsentme
New member

It seems like this is not likely to get fixed, but on my own computers I have found a solution that keeps me from losing work. With help from the following page, I did what I had to do:

https://askubuntu.com/questions/1387081/firefox-notify-me-before-update 

Basically, tell apt that firefox is blacklisted from unattended upgrades by altering the file /etc/apt/apt.conf.d/50unattended-upgrades.

// Python regular expressions, matching packages to exclude from upgrading
Unattended-Upgrade::Package-Blacklist {
    "firefox";
    // The following matches all packages starting with linux-
//  "linux-";

Then, set up a cron to send me a notification when there's an update, so I can handle it myself:

0 7,11,15,20 * * * apt list --upgradeable | grep firefox && XDG_RUNTIME_DIR=/run/user/$(id -u) notify-send --expire-time=0 "Please sudo apt upgrade firefox"

 

Waffles_ASAP
New member

@NoLifeDGeneratethe same thing has happened to me multiple times in Windows 10, so this is definitely not an Ubuntu-only issue. 

Coldnwet
New member

If this is a Snap issue, it's not exclusively a Snap issue. I use Linux Mint (21.1) and Snaps are disabled by default. I still have this issue.

Ogaday
New member

@KLeunghow have I've just gone through the same process as this. How has it worked for you?

I can confirm that I installed Mozilla on Windows with the official installer (so not through the microsoft store etc). and had the same settings ("check for updates but let you choose when to install them") ticked, yet was stilled forced to restart without warning after a background updated. I've now uninstalled the Mozilla maintenance service. If I get another forced restart I'm uninstalling Mozilla.

 

 

nousernobs
New member

Big thanks to @iamsentme ; I used their method above to at least make things workable (literally -- I use Firefox for work, and being randomly forced to restart is absolutely not ok).

Mozilla, it's absolutely ridiculous that you haven't fixed this glaring issue yet. I'm a huge fan of your work (to the point that I'm willing to go to these lengths to keep using Firefox), but I can't recommend FF to anyone due to it having this breaking bug! Please please get this on top of your roadmap asap; it's criminal to have such a good browser have such a critical flaw.

nickyp123
New member

@mozillaJust happened to me again causing me to lose work in a private window. PLEASE FIX THIS!! It's making firefox unusable for me at this point.