Add a General "Send Feedback" Option Similar to "Report Broken Site" (Firefox Android)

[ndj_11]

Add a General "Send Feedback" Option in Firefox for Android

Overview

Firefox for Android currently provides a convenient "Report Broken Site" feature, allowing users to quickly report website compatibility issues without needing to manually navigate bug trackers or community platforms.

I would like Mozilla to consider providing a similar mechanism for general Firefox feedback.

Problem

Many users encounter bugs, usability issues, feature requests, or other feedback opportunities while using Firefox for Android.

However, reporting these issues often requires users to find external platforms such as Mozilla Connect, Bugzilla, GitHub repositories, or support forums. Many users are unaware of these resources or may find the process too complicated.

As a result, valuable feedback may never reach Mozilla.

Suggested Solution

Add a visible "Send Feedback" option within Firefox for Android settings.

This could work similarly to the existing "Report Broken Site" feature by providing a simple and guided reporting experience.

Possible categories could include:

• Report a bug
• Request a feature
• Report a performance issue
• Report a user interface issue
• Share general feedback

Reporting Options

Where appropriate, users could be given multiple submission options:

• Submit anonymously
• Submit using a Mozilla account
• Open Mozilla Connect
• Open Bugzilla for advanced reporting

This would allow both casual users and advanced users to contribute in the way that best suits them.

Benefits

• Makes feedback easier to submit.
• Encourages more user participation.
• Helps Mozilla collect valuable real-world feedback.
• Reduces the barrier for non-technical users.
• Provides a more discoverable feedback pathway.
• Creates a consistent experience similar to the existing "Report Broken Site" workflow.

Conclusion

Firefox already demonstrates the value of streamlined reporting through the "Report Broken Site" feature. Expanding this concept into a broader feedback system could help users more easily share bugs, feature requests, usability concerns, and general feedback, ultimately helping improve Firefox for everyone.

[Jon]

Thanks for submitting an idea to the Mozilla Connect community! Your idea is now open to votes (aka kudos) and comments.

[doki]

It would help a lot! I just found out that here in mozilla connect is where we can talk about improvements or ask for certain designs changes. Having to make another account was a bit bothersome, it would be better and much easier to reach them through a 'send feedback' option.