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We need to have a conversation about the way the Mozilla implements changes to FireFox

Pazuzu
Making moves

I've been a FireFox user since 2005 and I've witnessed the many changes and iterations the browser's gone through. I understand the drive for innovation and new features. However, some of these changes are in detriment to the overall user experience, especially to the established user base. I get the drive to make the UI simpler, but sometimes this comes at the expense of the UX. But what bother me the most is the complete removal or addition of features with no way of reverting back to what we're used to.

Things get changed in a whim because some dev thought it's a frivolous feature and that's it. The removal of the "press enter on an empty search bar" feature is an example of this. It feels like some dev wanted to make some "contribution," removed the feature and that's it. To me, this screams of mediocrity, because there was no thought about the user or any research on its usage. This could perfectly be a toggle. But no, it was just removed because who cares about users.

Another example is the downloads library. There used to be a button you clicked and you got the download history, but now it's hidden behind an additional click. Looks good, but adding more clicks to achieve the same goal is poor UX.

Computers are powerful enough that things can become a toggle in about:config. Not everything needs to be permanently added or removed.

I guess I just want to say that any changes should become a toggle for the sake of the user, because even with telemetry enabled, you don't see the full picture of your users' browsing habits.

3 REPLIES 3

Ninetails
Making moves

At one point, every time I downloaded the FireFox updates, you kept changing the menus to double spaced. I would then spend my time searching the web for the answers to change it back as there was no setting in FireFox to do so easily.

It was getting so annoying that I started to look at other browsers. Then for a time you left the menus alone.

Then with FireFox 130, you did it again (double spaced menus which I abhor) along with changing the folder where my downloads were sent and opening .pdf's instead of downloading them. I am sure I'll find more things you changed as I go along.

I had spent time setting FireFox up more to my liking and you go and change everything to how you think they should be. So now I spending more time setting it back to my preferences. Could you please keep it in mind to not change peoples personal preferences.

Oh, I see another update (131) is ready to download. What will you have changed this time that I will have to readjust? You want to change something? How about something that helps FireFox stop using my hard drive 100% thereby slowing my computer down.

ThePillenwerfer
Familiar face

The Downloads Library is something I have no use for but a similar thing applies to the un-removable extensions icon.  If clicking it opened about:addons it would be useful but as it stands that involves a second click so has no advantage over hamburger > Add-ons and themes.

ThePillenwerfer
Familiar face

I can't recall what version I was on when I reduced the space between menu items but 'up-grading' to 131 hasn't effected it, or any other of my chrome tweaks.  My userChrome.css file has grown with fixing the Show All Tabs thing and userContent.css to put the logo and wordmark on the Home Page and new tabs back to their correct size.