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IOS mobile app keeps logging me out

Spyderling
Making moves

Hi, I recently switched to firefox both on my computer and phone. But i noticed that the ios app keeps logging me out of every website when i close the app. My previous browser didnt do this and it is a lot more annoying than i thought it would be. I already went into the data management settings and turned off clear cookies and clear cache. Thats all i could find online but it hasnt worked. I deleted and reinstalled the app and it seemed to work for a day. I could close the app and would still be logged in to websites when i reopened it. But it has stopped working again. Does anyone know how to fix it?

3 REPLIES 3

romeoar
Making moves

It sounds frustrating to keep getting logged out! One possible fix is checking Firefox's "Enhanced Tracking Protection" settings, as it may be blocking cookies. You could try setting it to "Standard" or "Custom" and allowing cookies for the sites you want to stay logged into. Another solution is to verify that "Delete browsing data on quit" is disabled in your Firefox app settings. If that doesn't help, some users have found that switching to another version of the app can resolve similar issues.

For more detailed tips on apps and installation, you may want to check out Mod x Android, which covers mobile browser behaviors and troubleshooting.

JhonDavid
Making moves

Hi Spyderling,

It sounds like your Firefox app might be clearing session data when it closes. Aside from the settings you’ve already checked, try the following:

  1. Check Private Browsing Mode: Ensure you're not using private browsing mode, as it doesn’t save logins or cookies.
  2. Background App Refresh: Go to your iOS settings and make sure Firefox is allowed to run in the background.
  3. Tracking Protection: In Firefox, check if Enhanced Tracking Protection is set to “Strict,” which might be affecting cookies. You can find this in the app settings under “Privacy & Security.”
  4. Account Sync: Make sure you’re signed into your Firefox account and that sync is enabled. It can sometimes help maintain sessions across devices.
    For more detailed tips on apps and installation, you may visit FC Mobile.

muks6666
Making moves

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