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I have a file that won't delete.

BMO54
Making moves

I have a file under my Inbox that won't delete. It started when I  "moved" the file to a different location. It left a copy in it's original spot. I deleted the contents and deleted it's title but the file itself won't delete, can't be moved. It just sits there. I shut down and reopened....same. Help......I'm OCD and it's driving me crazy sitting there taking up space. 

2 REPLIES 2

BMO54
Making moves

Here is what it looks like now. Empty file highlighted.

Capture.PNG

BMO54
Making moves

No active customer service to call. They require us to "use the Community" to get our questions answered......crickets I do hear......the power is strong in this one.......