Well, that's a rather snarky comment.
Anyone out there who knows what I'm experiencing (because it happens to you) when (trying) to access university portals who can help me with kindness will be much appreciated!
I can log into my University's portal and use it, but often I can't open links embedded on pages, complete forms embedded on specific internal sources, or watch embedded videos. This doesn't happen all of the time.
I know that clearing cache, cookies, and history can help (it doesn't); I know that logging out and back in can help (it doesn't); I know that checking for updates and ensuring that I'm running the latest version of Firefox can help (it doesn't); and restarting my computer, after these previous options are exhausted, can help (it doesn't).
When I switch to Chrome or Edge, there are no issues. After some time (a week or two), I can return to Firefox and it's working fine. Then, after some time, it all starts over.
I hope these details are enough to give you an idea of the issue, but if not, please ask for what you need from me to help you help me. (Just do so kindly. I'm not in IT, so I don't know what is needed.)
A fellow human,
Thanks!
