31-12-2023
09:34 AM
- last edited on
21-12-2025
06:11 AM
by
wsm
Mozilla, I previously made a monthly contribution in support of Thunderbird because it added value to my life. But the Oct '23 update removed the option to collapse folders for unknown reasons (surely this wasn't intentional?) and I'm therefore withdrawing support. In the previous version I could see all my mailboxes, with just the inbox expanded, which made seeing and navigating to new messages easy. In the "upgraded" version, the folders are automatically expanded which means I can't see half of my accounts without scrolling, meaning I sometimes miss an email for several days. I've googled for a solution and also searched this forum and it appears I am not alone in being frustrated by this. I see that some people are reverting to an older version of Thunderbird and others switching to a different email client altogether. I haven't yet decided which camp I'm in, but what I do know is that the current version is a step backward from what we had before!
10-01-2024 08:17 AM
Please can we have a button to collapse all email accounts and folders.
21-12-2025 06:10 AM
@Auskan, thank you for your donation.
> the Oct '23 update removed the option to collapse folders for unknown reasons (surely this wasn't intentional?) and I'm therefore withdrawing support. In the previous version I could see all my mailboxes, with just the inbox expanded
I believe this was a bug, and it now works. Do you agree?
21-12-2025 07:36 AM
no. when i load thunderbird all my folders are expanded - and its a real pain
21-12-2025 09:14 AM
> no. when i load thunderbird all my folders are expanded - and its a real pain
Thanks for your follow up. I cannot reproduce this on a Mac with ESR 140, beta 147, nor nightly builds.
This forum is for discussion. So please post your issue at the support site https://support.mozilla.org/en-US/questions/new/thunderbird with version number and OS. Thanks.