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Automatic download of attachments

abamoosa
Making moves

Please disable this feature. We previously had the option of choosing whether to download the file or view it in a third party app via the temporary folders. Now it doesn't give us this option and all the files are filling up my desktop and it is a very annoying task to keep deleting all the unnecessary files.

42 REPLIES 42


@Richard2 wrote:

agreed, fills your downloads folder with rubbish!


Did you try the setting change in this reply: https://connect.mozilla.org/t5/discussions/automatic-download-of-attachments/m-p/14179/highlight/tru...

jagadeesh
Making moves

Yes, this issue was raised in 2022. It is 2025, and this issue still exists. Please resolve this issue ASAP. Even now, when I am trying to download any file, despite changing the default settings of not downloading files without asking, it is still getting downloaded.

Hello

Try

Go to your profile folder https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_how-do-i-find-my-prof...

Then, shut down Firefox
Then, in your profile folder, delete the file handlers.json or rename the file (for example) handlers.json-old
Next, start Firefox
Next, go to the Applications section https://support.mozilla.org/en-US/kb/manage-downloads-preferences-using-downloads-menu, the actions will be reset.
Next, perform your checks

handlers.json will be automatically recreated
You can view the contents of the file, handlers.json, for example with Notepad