05-23-2024 01:20 PM
While trying to sign in to my online Amtrak account to book travel, clicking the "Sign In" "button" top center of the Amtrak "home" page a bogus appearing webpage (not formatted as before May 13th) comes up and attempting to follow the "links" to sign in and verify my identity, the Verification webpage does NOTHING once the details are entered, i.e., it will NOT go to my online account page.
I use Google Chrome, do the exact same things and there are NO issues, I'm taken to my online Amtrak account, as was normal before My 13, 2024.
Suggestions, other than long walks on short piers and the like?
Thanks,
Oldheart
05-24-2024 05:03 AM
When I click the "Sign in" link on this page: https://www.amtrak.com/home
Firefox loads this messed up page: https://login.amtrak.com/amtrakb2c.onmicrosoft.com/b2c_1a_webapp_signin/oauth2/v2.0/authorize?client...
If I click the blank area at the top, Firefox loads this different home page address: https://www.amtrak.com/home.html
When I click Sign in on that page, Firefox loads this page which looks okay: https://login.amtrak.com/amtrakb2c.onmicrosoft.com/b2c_1a_webapp_signin/oauth2/v2.0/authorize?client...
I can't get back to the broken page, so I wonder whether there was just a glitch in loading the page? If you see it again, could you try reloading the page bypassing the cache using one of these methods:
05-24-2024 10:35 AM
05-24-2024 10:56 AM
Community,
I just went to Amtrak.com and was immediately able to sign in to my account, all Amtrak pages rendered correctly. I have to assume Amtrak got tired of my complaints (yeah, I know, but still...) and decided to correct their programming so Firefox will work on their site again. I'd been having this and other similar issues with Amtrak's webpages for over a week, had issues booking train trips, and had complained, lodged my concerns and generally made a pest of myself since they weren't fixing the issues. Now everything works the way it should and I don't have to resort to Googles hidden intrusions into my online business while using their "Chrome" browser.
Again, THANK YOU for responding quickly and taking my post seriously. It all works, or at least DID work just now.
Sincerely,
Oldheart
09-18-2024 08:46 PM
I am having this issue, there's still problems with Firefox and Amtrak. I'm using latest version of Firefox (130.0.1) on MacOS 10.15.7 The login page looks really weird and the verification page too; I put in my email verification code and it says "verification successful" but doesn't revert back to the logged in account; it just never logs me in. It worked just fine with Safari browser.