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Electrojim
New member
Status: New idea

Using the Unified Folders mode exclusively in Thunderbird, when one right-clicks on the Trash folder, and then clicks Empty Trash, it would appear that nothing happens.  Actually, the folder is emptied, but one must click away from Trash, and then back to it, to see that the contents have indeed been deleted.  But even then, the indicator to the right of Trash (that shows the number of unread messages) does not clear.  It's necessary to open the Trash 'tree' and simply click on the various accounts to reset the counter to zero.  This emptying bug is not an issue with the Unified Junk folder, which does empty immediately.

When I began using Thunderbird a number of years ago, there were other bugs that subsequently have been fixed.  But this one remains, despite being acknowledged as a bug at least a couple of years ago.

2 Comments
Status changed to: New idea
Jon
Community Manager
Community Manager

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025jw2I
New member

In Thunderbird 140.3.1esr, there's another problem with emptying the Trash. The messages are deleted and the number of messages is set to zero. After viewing the Inbox and then viewing Trash again, the number of messages displayed above the Message List is reset to the number of messages before deletion. This happens when the message pane is displayed below the Message List.

 

1. For example, there are three messages in the Trash.

2. Right-click Trash and select "Empty Trash" on the pop-up menu.

3. The three messages are deleted and the label above the Message List is "Trash 0 Messages".

4. View the Inbox and then view Trash again.

5. Trash still says "No message found" but the label above the Message List is now "Trash 3 Messages".

6. Close Thunderbird and open Thunderbird again.

7. View Trash again.

8. The label above the Message List is now "Trash 0 Messages", which is correct.