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istrasci
New member
Status: New idea

I HATE THIS!!!  Please do not block my browsing session just to force me to restart!  Let me restart when I want to.  For security reasons, I'm almost always browsing in Private Mode, and as such, logins and passwords are not saved.  So when I'm forced to restart because of an update, I have to save my current tab session, reopen them after FF has restarted, and re-login to every site I was using—many of which require 2FA, so it's extra annoying.

This is bad UX!  Put a notification, or even a whole separate tab telling me I need to restart.  But don't block out everything I was doing.  Even Windows doesn't do this...

5 Comments
Martin-J
New member

I was in the middle of filling out a fairly long application form that required a lot of information lookup while Firefox updated. I went to lookup an account number on a website and Firefox wanted to restart. This forced me to open another browser to get this information. Then, at the end when I submitted the information, again Firefox insisted on restarting, causing failure of my session.

This is enough to make me start looking for an alternate browser. It is TOTALLY UNACCEPTABLE to treat users with such disregard, and makes me no longer trust Mozilla to have my best interests in mind.

I've been a Mozilla user being a beta tester for Netscape in the 1990s, and won't be happy leaving, but perhaps it's time, much as I hate to change.

lovelyjubbly
Making moves

Honestly I think this should have more votes.  I've not encountered this behaviour in other browsers, which manage to update in-place without forcing a restart. 

My request would be please find a way to do updates in the background.  You can let the user know that an update is ready, with a little dot or some visual cue.  The user can then choose to carry on their work if it's important and restart when they are ready.

However, having this screen appear is very disruptive, it blocks all the work.

lovelyjubbly_0-1647086130684.png

 

idoc
Making moves

I don't know if I'm the only one to think so.

In my opinion Mozilla becomes like Microsoft which considers that the users of their programs only have to pay and close their mouths.

I know that Firefox is free but then why do we constantly receive emails asking for donations?

hrebicek
New member

Forced restarts, usually at the worst possible moment, are not only bad, they are insane, unless you really really want to drive users to other browsers. I use a lot of private windows for various reasons - and they do not recover, so I have to somehow start backing up links if I want to continue using the browser. I would welcome updates - if I could restart when I want i.e. not when I am busy. I do it all the time with package updates in my linux distribution - I start the update when I go for a lunch or something. Sneaky background updates, which cannot be turned off, are not necessary at all - give us the option to turn it off and do the update at the time when we want.

For Mike's love stop this insanity !! I use Firefox from its inception, with satisfaction, but his is driving me away.

MartinH

hrebicek
New member

Forced restarts, usually at the worst possible moment, are not only bad, they are insane, unless you really want to drive users to other browsers. I use a lot of private windows for various reasons - and they do not recover, so I have to somehow start backing up links if I want to continue using the browser. I would welcome updates - if I could restart when I want i.e. not when I am busy. I do it all the time with package updates in my linux distribution - I start the update when I go for a lunch or something. Sneaky background updates, which cannot be turned off, are not necessary at all - give us the option to turn it off and do the update at the time when we want.

For Mike's love stop this insanity !! I use Firefox from its inception, with satisfaction, but his is driving me away.

MartinH