01-09-2026 05:35 PM
recently i've had problems on earthlink.net website. scrolling on the page (or the email page) wasn't working.
actually scrolling was working until page finished loading.
FF had same problem on w10 and w11. both FF versions were up to date.
unchecking use smooth scrolling fixed problem. earthlink AI troubleshooter directed me to the problem.
problem only appeared on earthlink.net sites. all others that i use seemed OK.
20-10-2026 07:51 AM
@greg_graz : might be an extension.
Menu -> Help and Report - Troubleshoot Mode
Make sure to check "smooth scrolling" is enabled when in that mode, then test the site
If it works fine, it'll be an extension causing the issue usually