Thunderbird 115, incoming emails routed to sub-folders not showing as "new email" in the main folder. When a new email is routed to a subfolder and the folder (parent) is collapsed, the parent folder shows no indication there are unread (new) messages in one of the subfolders. When I open and close the folder the number of messages unread in the subfolder(s) pops up and indicates there are unread messages somewhere inside. Every time I use Thunderbird and walk away for a while I have to open/close all my main folders to see if there are any new messages whithin....
I have the reverse problem: I normally use Unread view and as I read all the messages in a folder, the folder remains in the Unread Folders list. After clearing 30 of 50 folders of new mail, that's a lot of clutter remaining.
I would like to draw attention to one more problem that affected me greatly after switching from Outlook. I use delving folders to several levels. When new mail appears at any depth level, Outlook by default expands all branches to the level where the new message is located. Thunderbird doesn't have this option at all. Numbers appear to indicate new messages and you have to manually open subfolders to get there. This is very irritating. Of course, since version 115 it has been broken even more, because now even these numbers do not work properly, as mentioned by previous speakers.
I would like to ask you to expand the Thunderbird functionality by automatically expanding folders with new messages.
The behaviour I see with incoming mail filtered into subfolders with Message Filters is parent folders show incoming mail, but only as a grey unread mail icon number, or increase to any existing number.
So if several parent folders have an existing unread mail icon it's not possible to tell which account/folder has the incoming mail without guessing by expanding folders and subfolders to play hunt the blue icon.
Would be great if users had the option to change parent folder behaviour to highlight incoming mail, which I'm fairly sure TB used to do by default.
Also agree with Urke's suggestion above of expanding folders automatically for incoming mail.
Hallo, same problem of user Saltwatersteve, new mail don't flash into their subfolders, they are regularly directed according to their filters, but the mail remain hidden until you expand the folder into the subfolders.
Totally unuseful in this way! Please try to fix this behaviour
Don't know why but the problem resolved it'self several weeks ago......... I am on 115.3.2 (64-bit).... maybe you need to check (help-about Thunderbird) fo updates...
I've played around quite a bit so maybe I hit on something however I suspect it was fixed by thunderbird in an update. I am back to the way it worked in the old thunderbird and again happy with the product.
I currently have version 115.3.3 and same issues. although I note it is worse. If it is one level down from main then it will still show the unread icon but greyed out on the main folder. But if is more than 1 sub level from main level then it simply will not show it and you have to then open every single sub folder to then find it. Highly annoying considering the main folder itself shows there is a new message there so why oh why does that not then carry over and show in any more sub folders. In a way it would be more beneficial to use an Outlook feature which I found awesome (although I am not sure if that is still in the current Outlook have not used that for a few years now) and that any new mail coming into a sub folder then it would automatically expand all the sub folders so you could see it. A much easier and simplier way to find it. Apart from this one annoying issue though. Overall I am liking the new version.