In Google Play Store, we often get comments about app review prompts being a pain points for users. We would like to know more about your experience and how the app review prompts can cause such pain points.
Here are a few questions you can help us to answer:
If you are a Firefox for Android user, please share your feedback!
good morning, I have been using Mozilla for many years every time they recommend an update follow and do the update, but lately when I do an update I found that many of the web site I visit with frequency I am not able to go into because with new changes to Mozilla now it does not work with web sites that I visit, like WWW.equipmentfacts.com why.....
hello, I have many difficulties with firefox app for Android because it doesn't work like the computer. Everything is abbreviated and minimized. I don't find my own plugins and themes. I always use Google for Android because I don't understand how to work Firefox app for Android. Why not reproduce this Firefox app for Android as on the computer?That would be great. Making a tutorial available and accessible in all the main languages: Spanish, French, English, Portuguese for everyone would be the best. Because, actually, Firefox app for Android is superficial. There it is, thanks a french user
The only time that it is acceptable for an app to ask for a review is once, about a week after first install as it gives the user time to evaluate the app. Even that is borderline one too many times. If you care about promoting the product, ask on the earlier side before usage drops off. If you actually care about honest feedback to the app, ask when the usage starts to reduce.
As for reviews, Firefox is extremely lacking. It seemingly lacks card overlay of tabs of other browsers (better than list or grid), lacks logical tab grouping (Brave Browser is a good example of such). It lacks key features like Dynamic Zoom (resizes and reflows page as the user zooms in and out rather than zooming the entire page - Opera browser had a good implementation, not sure if they still do) - leaving such a critical (read: useful) feature to extensions is not acceptable. Firefox on the last major overhaul had broken compatibility with older android Firefox addons that such capably. Cutting other distinguishing features from firefox is also not acceptable. Firefox used to be the only major browser that would queue tabs without opening the browser in the foreground. It was really useful for using with Google's Discover feed (news feed tailored to one's interests). From a power user perspective, android Firefox had been stuck with a UI that I would rate mid 2010's for a long time. The recent overhaul brought it closer to ~2017. It is far from the browser that it could be.
On the desktop side of things, after years of breaking extensions every few minor release versions and then nuking the entirety of UX addons for less capable Manifest addons, I gave up on firefox. For a long time, I was a die-hard Firefox fan. Its addons and adblocker were more capable than Chrome's at the time. During that era, it became clear that Mozilla was focused on the wrong things (fiddling with the UI) and didn't care about user experience - the users were just along for the ride. To see Mozilla for Android following the same patterns of what it did on the desktop years ago is disheartening. I've lost confidence in Mozilla's directive years ago as Mozilla continues to prove that it has lost the plot; present day Mozilla is not the same Mozilla of pre-2010 that was foundational to my early web experience, or perhaps I was too green to the cracks back then.