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Put the Users at the Cente of every decision.

Making moves

End of idea really, it is all in the title.

Give the user more control.

No forced functionality, new features etc. offer them, sure, force them, never.

More transparency, as per a few posts here, maybe a News tab under Help, a news or notice icon in title bar, be honest, open.

Collaborate with/survey/ask the Users before the frontend development team, if the Users don't want it don't develop it.

Extend this policy, mind-set, methodology to every aspect of the business model across all of Mozzila, improve the above, repeat.