09-02-2026 12:52 PM
Running Firefox Ver 147.0.3 have encountered a problem I did not have last month.
Accessing the consolidated statement at my bank, when I print the statement the print queue shows PDF.js viewer. The Download button does not work but I can print to file with the same PDF.js viewer.
Using microsoft edge, I do not have this issue. The print file is 'printconsolidatedstatements' and the saved download is 'document.' I have the same results on my laptop as well.''See attached jpg from today's test.
09-02-2026 04:42 PM
@Rosaliy-Lynne, support requests aren't allowed here. Please post your question at
https://support.mozilla.org/en-US/questions/new/firefox.