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Load the E*Trade Website

shamust
Making moves

When someone types in etrade.com, and presses enter, load the website instead of displaying a blank screen. (Windows 10, Firefox desktop web browser 130.0.1)

Steps to reproduce:

  1. Go to etrade.com, log in, log out.
  2. Come back the next day.
  3. Enter etrade and press Ctrl+Enter (or etrade.com, or click on a bookmark for the login page)
  4. Observe that the site will not load.
  5. Go to Chrome, enter etrade.com, login, do your business, log out, do this day in, day out.

Expected Results: The website should load, you should be able to log on to E*Trade and do your business.

8 REPLIES 8

js30
Making moves

Having the same issue, did you get this resolved? eTrade website loading just fine on other browsers, just not with my preferred Firefox.

Hey js30, There is a solution... You have to clear your cache... I do not like that solution because 1.) It takes a while and 2.) afterwards you have to log into every website again. It's just not how this is supposed to go! There is some defect in Firefox that causes some websites like ETrade.com to not load, and please fix it. BTW - I donate to the cause because I love Firefox. Peace!

Deleted cookies for the eTrade website only, now it's working. Thanks.

Yes, but you'll have to do that before you log in EVERY TIME. It's just so much easier to use another browser that works.

Oh shoot, you're right. It's busted. 😕

Yeah, sorry

twincaman
Making moves

Still the same issue now after several updates.   Unsatisfactory..   I can see no excuse for this.

mtshipp
Making moves

On latest 132.0.2 and the problem still exists. I hate having to always use a different browser to do my finances on E*Trade. Steps to reproduce? Just visit us.etrade.com and the tab will crash.