08-10-2025 09:38 PM - edited 08-10-2025 09:40 PM
It looks like nothing has been addressed regarding Firefox's constant tab crashing and the resultant "Gah. Your tab just crashed" note.
I can take most URLs and links to any of several other browsers in my PC and reach the same websites and web pages that make Firefox crash.
I've been using Firefox for years and, up until now, was very happy with it.
Am I the only one? Is there some setting inserted by an update that needs to be changed?
I uploaded my crash reports and received no response.
I'm about to jump ship.
Any help to resolve this will be appreciated.
Thanks.
08-10-2025 10:01 PM - edited 08-10-2025 10:05 PM
Try these one at a time, checking after each.
See what happens in Troubleshoot mode (https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode/)
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Clear the browser cache:
- press Ctrl-Shift-Delete (Mac: Cmd-Shift-Delete)
- set 'Time range...' to 'Everything'
- untick all items except 'Temporary cached files and pages'
- clear, then restart FF
Turn off hardware acceleration:
- go to FF Menu > Settings and enter 'hardware' (no quotes) in the search box
- uncheck 'Use recommended performance settings' > uncheck 'Use hardware acceleration when available'
- restart FF
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Disable Efficiency mode: in about:config, change dom.ipc.processPriorityManager.backgroundUsesEcoQoS to false > restart FF
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Via the address bar, go to about:config > search for accessibility.force_disabled > change the value to 1 > click check mark > restart FF
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Disable VPN if you're using one
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Change proxy settings: FF menu > Settings > search for proxy > click Settings button > try the other settings
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Change DNS settings: FF menu > Settings > search for dns > try the other 'Enable DNS over HTTPS using' settings including another provider
Just above that at 'DNS over HTTPS', make an exception for the sluggish site(s)
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If using proxy and UBlock Origin, in uBO settings disable 'Uncloak canonical names'
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Disable security software http/ssl scanning if possible
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Check about:processes and about:memory
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If nothing helps, you could file a bug:
- via the address bar, go to about:crashes and submit all pending crash reports. Copy the ID of the most recent report.
- via the address bar, go to about:support > click 'Copy text to clipboard' > paste to a text editor and save it as a plain text file
- via the address bar, open about:memory in a new tab > click 'Measure and save'
- file the bug at https://bugzilla.mozilla.org. Choose the 'Report a new bug in a Mozilla product' > Firefox option.
- click the 'Attach New File' button to upload your saved files. Also mention your last crash ID.