25-11-2025 04:40 AM - edited 25-11-2025 04:47 AM
Currently on 147.0a1 (2025-11-25) (64-bit)
Worked fine 21-November-2025 (not sure which version/build)
This week I updated Nightly
However at the self hosted instance of the Support system topdesk.com
I am unable to click into text boxes. Therefore unable to reply at support tickets at all.
Also does not work in private mode with no extensions. Meanwhile works fine in Edge.
Just cant click into the text box, no cursor appears, cant type.
Seems to work in some other text boxes e.g. name of the ticket
Not sure what info might be useful
I will paste what I see in "inspect" which highlights the box
Let me know if I can provide some more info.
I dont think there is any test/demo instance of topdesk available.
<div id="c3KK_UT" aria-label="Action" aria-labelledby="c3KK_UT c3KK_US" class="f33 j3" guielement="pt-richtextarea" handle="new-entry-field-actie" lmask="[FG][MOD][FD]" mpar="c3KK_UN" mstyles="pt-new" mtype="rtarea" style="display: block; visibility: visible; top: 23px; left: 0px; width: 1261px; height: 140px;" data-read-only="false">
<div id="c3KK_UT_iframestyle" style="display:none;line-height:1.5;background-color:transparent;color:#3a3a3a;padding:6px;cursor:default;text-align:left;font-family:'Open Sans', Verdana, sans-serif;font-size:13px;font-weight:normal;font-style:normal;"></div>
<div id="cke_editor2" class="cke_2 cke cke_reset cke_chrome cke_editor_editor2 cke_ltr cke_browser_gecko" dir="ltr" lang="en" role="application" aria-labelledby="cke_editor2_arialbl"><span id="cke_editor2_arialbl" class="cke_voice_label">Rich Text Editor, editor2</span><div class="cke_inner cke_reset" role="presentation"><span id="cke_2_top" class="cke_top cke_reset_all" role="presentation" style="height: auto; user-select: none;"><span id="cke_15" class="cke_voice_label">Editor toolbars</span><span id="cke_2_toolbox" class="cke_toolbox" role="group" aria-labelledby="cke_15" onmousedown="return false;"></span></span><div id="cke_2_contents" class="cke_contents cke_reset" role="presentation" style="height: 200px;"><iframe src="" frameborder="0" style="width: 100%; height: 100%;" class="cke_wysiwyg_frame cke_reset" title="Action Add an entry" tabindex="0" allowtransparency="true"></iframe></div></div></div></div>
<div id="cke_editor2" class="cke_2 cke cke_reset cke_chrome cke_editor_editor2 cke_ltr cke_browser_gecko" dir="ltr" lang="en" role="application" aria-labelledby="cke_editor2_arialbl"><span id="cke_editor2_arialbl" class="cke_voice_label">Rich Text Editor, editor2</span><div class="cke_inner cke_reset" role="presentation"><span id="cke_2_top" class="cke_top cke_reset_all" role="presentation" style="height: auto; user-select: none;"><span id="cke_15" class="cke_voice_label">Editor toolbars</span><span id="cke_2_toolbox" class="cke_toolbox" role="group" aria-labelledby="cke_15" onmousedown="return false;"></span></span><div id="cke_2_contents" class="cke_contents cke_reset" role="presentation" style="height: 200px;"><iframe src="" frameborder="0" style="width: 100%; height: 100%;" class="cke_wysiwyg_frame cke_reset" title="Action Add an entry" tabindex="0" allowtransparency="true"></iframe></div></div></div>
<div class="cke_inner cke_reset" role="presentation"><span id="cke_2_top" class="cke_top cke_reset_all" role="presentation" style="height: auto; user-select: none;"><span id="cke_15" class="cke_voice_label">Editor toolbars</span><span id="cke_2_toolbox" class="cke_toolbox" role="group" aria-labelledby="cke_15" onmousedown="return false;"></span></span><div id="cke_2_contents" class="cke_contents cke_reset" role="presentation" style="height: 200px;"><iframe src="" frameborder="0" style="width: 100%; height: 100%;" class="cke_wysiwyg_frame cke_reset" title="Action Add an entry" tabindex="0" allowtransparency="true"></iframe></div></div>
<div id="cke_2_contents" class="cke_contents cke_reset" role="presentation" style="height: 200px;"><iframe src="" frameborder="0" style="width: 100%; height: 100%;" class="cke_wysiwyg_frame cke_reset" title="Action Add an entry" tabindex="0" allowtransparency="true"></iframe></div>
<iframe src="" frameborder="0" style="width: 100%; height: 100%;" class="cke_wysiwyg_frame cke_reset" title="Action Add an entry" tabindex="0" allowtransparency="true"></iframe>
Solved! Go to Solution.
25-11-2025 02:47 PM
25-11-2025 02:47 PM
25-11-2025 10:59 PM - edited 26-11-2025 05:17 AM
Right thats the place I was looking for. Posted it there. Thanks!
EDIT: Here is the most relevant/active bug entry for it: https://bugzilla.mozilla.org/show_bug.cgi?id=2002481