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Firefox Google Voice text message bug... blanks text web-pane/panel. Started approx 1 month ago. Assumed was due to long text chain memory allocation problem. Now occurring with all texts, regardless of length of text chain.

MarkDC
Making moves

So, I only noticed this with Firefox and Google Voice about 1 month ago.

As the title states... long text chains cause the text chain pane/panel to blank. This is 'near instant' in its action. When you click on the Phone Number that allows you to view the Text Chain of messages from that number, the viewing pane/panel will for only an instant show the text correctly, then you will get a fully blanked pane/panel for that viewing pane/panel. Initially, this occurred only to long text chains. Now it occurs to all text chains, even very short ones.

When I open Google Voice with 'other browsers', this issue does not occur.

Thank you folks for reviewing.

I have used FireFox/Mozilla for some 15 years or more. It's been a great tool for my life.

Hope you folks can figure this out, am sure you will.

*salut!*
MarkDC

3 REPLIES 3

hersh
Making moves

I noticed the same problem in the same time frame. I managed to trace it down to an unexpected source: the "ClearURLs" extension. More specifically, when I disabled ClearURLs' option to "prevent tracking injection over history API", Google Voice started working normally again. I guess this behavior is related to the way Google Voice changes the address in the URL bar as you move between threads.

If you're not using ClearURLs, perhaps it's a similar tracker blocker you have. Try disabling your extensions (or starting Firefox in safe mode) to see if that fixes it, then go from there.

Hersh, I haven't downloaded any addons of any sort that I'm aware of yet. I just normally run Firefox 'vanilla'. If this is something packaged with Firefox by default then let me know what steps to take. Thanks for replying. 😃

 

Not sure that I have any 'extensions' added either, unless, again... there are some in Firefox by default.

 

hi Mark, if you type "about:addons" into your address bar and select "Extensions" from the left-hand menu you'll see any extensions like ClearURL on that page. i experienced this too, but easily fixed it following the steps hersh described (thanks hersh!). but if it's not an extension there are also "tracking protection" options in Settings, perhaps that may have a similar impact.