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Firefox doesn't work on survey questions.

gtoguy4
Making moves

When I filled out a survey from the V.A., Firefox would NOT let me select answers to the questions. NOTHING WOULD HI LITE. When I switched over to my Avast browser, everything selected perfectly and I was able to complete the Veterans survey. Why would this happen? There is something wrong with the Firefox browser.

5 REPLIES 5

sander6
Making moves

the samen here.

clickboxes does not work, in google chrome it's oke

halealex
Making moves

Yes Firefox has built-in tracking protection, which can sometimes interfere with interactive elements like survey buttons. 

tate
Making moves

Same here it does not work

Honza
Employee
Employee

Can you please file a bug on webcompat.com, we are very interested in fixing those issues.

Being able to reproduce the problem on our machines is big help for us, thank you!

tate
Making moves

I think you should try disabling Enhanced Tracking Protection for the survey website by clicking the shield icon in the address bar and toggling it off. If that doesn’t work, disable any extensions by starting Firefox in Troubleshoot Mode (accessible from the Help menu) to check if an add-on is interfering.