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Attachment of incoming mail, not saving to computer

Mahadeven
Making moves

The attachment in the incoming mail, could not be saved to the specified folder. It is not not saving anywhere in the computer. In the settings for saving I have given "ask everytime". How to resolve this issue.

12 REPLIES 12

siffemcon
Contributor

Can you open i? Detach it? Does it also not save in Troubleshoot mode (https://support.mozilla.org/en-US/kb/safe-mode-thunderbird)?

Yes I can open the attachment, but it is not saving by clicking the button "save" on the bottom right side of the mail.

siffemcon
Contributor

You only answered one of my three questions.

 

 

fortez
Making moves

I have the same issue for the past few versions until now the latest version.
The workaround I use for the past few versions it to simply open the file and manually save it.
I can open the attachment
Saving it does nothing, it does not show up in the path provided
Trying to save in troubleshoot mode, same issue
Detach somehow works and it can save the attachment and appear in the path provided

joeldebruijn
Making moves

Just came to confirm, having the same issue on TB 140.4.0esr.

  • Attachment opening and then saving works
  • Drag and drop attachment from mail pane out of TB to Files (Gnome Nautilus) works.
  • Richt-click save all attachments: Does nothing
  • Richt-click save one by one: Does nothing
  •  

McAfee antivirus for Win is known to cause that; not sure about any other products.

Forgot to mention I am on Debian / Gnome .... 😉

joeldebruijn
Making moves

Yep, for Windows its closed. For Linux tho ....

Agentvirtuel
Collaborator

joeldebruijn
Making moves

Fun times .... bugzilla.mozilla.org and connect.mozilla.org use different identity providers. 

Lets create a second Mozilla account, besides also having a Firefox account for every profile ....

Agentvirtuel
Collaborator

Hello

For information purposes.
Here https://support.mozilla.org/en-US/questions/1544079#answer-1776249 under Linux.

140.4.0esr, for my part verifications, attachments of incoming mail, saving to computer, It works.

Attachment of incoming mail.

Of course, this is not the expected answer.