01-04-2025 10:45 AM
Dear Mozilla Support Team,
I am writing to report an issue I have encountered with the video player on Mozilla. When a video is paused and then resumed, the player does not use the cache of the already-loaded video. Instead, it attempts to reload the video from the point where it was paused. This behavior is causing unnecessary delays and buffering, which affects the overall user experience.
Steps to Reproduce:
1. Load a video in the Mozilla browser.
2. Allow the video to buffer/load for a few seconds.
3. Pause the video.
4. Wait for a few seconds and then resume the video.
5. Observe that the video does not resume from the cached portion but attempts to reload from the point where it was paused.
Expected Behavior:
When a video is paused and then resumed, it should continue playing from the cached portion without needing to reload.
Actual Behavior:
The video player reloads the video from the point where it was paused upon resuming, causing buffering and delays.
Impact:
This issue impacts the viewing experience by causing unnecessary buffering and delays, especially for users with slower internet connections. My internet speed is very slow, often in the range of kilobytes per second (Kbps). This makes the issue particularly noticeable and disruptive. I also did not experience this issue with older versions of Mozilla. Furthermore, this problem occurs across all platforms where I play videos, not just on YouTube. This issue is unnoticeable with high speed internet connection as you may assume and is not present in other browsers like "Brave" witch is the one I´m currently using due to this particular problem.
I hope this issue can be resolved promptly. Thank you for your attention to this matter.
Best regards.
01-05-2025 04:03 AM - edited 01-05-2025 04:04 AM
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