01-11-2026 11:18 PM
I am experiencing an issue with my upload speed. It is much lower than expected and is affecting my connection. Could someone from the technical support team please help me check my line or account status?
Thank you.
02-11-2026 01:47 AM
@antoniond44 : no-one here will help you with that, as this forum is for the Mozilla Firefox browser product, not your Internet connection.
If you use a different browser on your device (e.g. Microsoft Edge if it's a Windows PC; Safari if you have an iPhone, iPad or Mac; Google Chrome if you have an Android phone or tablet), are you getting faster uploads then? Are you saying you are getting slow uploads only when using Firefox?
If no, it's slow every browser you try: contact your ISP or smartphone plan provider for assistance.