Thunderbird Zoom problem

[albertd]

Am currently using Thunderbird on v115.3.1.  For a couple of versions at least, attempting to zoom the text of an incoming mail using Ctrl/+ does nothing until I zoom once using the View menu, then Ctrl/+ works for subsequent zooms.

Edit:  I have found that the Ctrl/+ will start working just by opening and closing the View menu without even selecting Zoom from there.

[enriques]

I'm running v115.4.1 for Linux and have the same problem. Tried what you mentioned in your edit (just clicking on view menu) and it starts working, too. Ctrl+scroll works and after doing that, the keyboard shortcut starts working also.

[albertd]

I have also raised this on Bugzilla, but there has been no response so far.

[Knownuthin]

This issue is broken on 15.5 as well. A real Irritant. Thanks for reporting this.

[tellfile]

A real hassle. I have many e-mails that I cant read unless I blow them up, which means I have to press many keys to do it like CTRL-V-Z then Enter, then CTRL-+ repeatedly for the right zoom. The next email defaults back to the original zoom to have to do all over again. It's bad when you've got 50 emails to open.  

[Kongue]

I'm on Fedora Linux 39 using Thunderbird 115.6.0 as a Flatpak and this issue is still present. The fix of just clicking on the View menu and then doing Ctrl/+ works, but what is working for sure is holding Ctrl while moving the mouse wheel up/down for zooming, so this is an alternate shortcut you could use. I'm on a touchpad so this is a little less convenient but still works.

[Knownuthin]

Works also using Ubuntu 20.04. Thanks so much for posting that. I was just about to dump Thunderbird due to the broken ZOOM function and the frustration it causes. I may stick around and see if it is ever going to be fixed now that your workaround functions.

[Kongue]

On my Windows 11 partition with the same version of Thunderbird Ctrl/+ also does not work, and you still need to hold Ctrl while scrolling. This is probably just a Thunderbird issue and not OS-related.

[Knownuthin]

Anonymous
Not applicable

‎03-06-2024 11:18 AM

Does anyone know if there is any progress on fixing the Thunderbird C++ zoom issue that was broken by the auto upgrade to the 115 version. I am aware of the work-arounds like the two handed (C+scroll the mouse) and the (double click the view tab) required for each and every message you want to view. But so far only these crippled work-arounds exist. All are a pita and not a solution to the single hand C++ function.

[albertd]

There appears to be no activity around this, which I do not understand.

Maybe, if you are able to add your frustration to the Bugzilla report at:

https://bugzilla.mozilla.org/show_bug.cgi?id=1860647

something might happen.

[Knownuthin]

Good Point... I shall visit your link and do that.

We are now at Thunderbird 115.8 and it has been broken since the original forced upgrade from 102 to the 115 version.

[albertd]

I have added another post on the Bugzilla thread to try and prompt a response as there has been none whatsoever in the 5 months since my first report.

[wsmwk]

Good news, there is a fix on beta via bug 1853442 which may help you.

You can get the beta for testing from https://www.thunderbird.net/en-US/download/beta/. It can be installed run along side your current version 115.

[albertd]

Thank you for that, sounds hopeful.  After all this time, I will wait for it to become part of a full release.

[Gpa]

I noticed that Zoom shortcut key CTRL++ only works after first using via view>zoom in menu ...

minor bug

[moreno]

Still not working

[wsmwk]

Thanks for pointing this out, and sorry for the problems.  This is covered in https://connect.mozilla.org/t5/discussions/thunderbird-zoom-115-3-1-64-bit/m-p/42447 - I will merge your issue into that.

[wsmwk]

Correction, https://connect.mozilla.org/t5/discussions/thunderbird-zoom-problem/m-p/41437

[wsmwk]

This bug is solved in version 128.

[albertd]

Thank you.  So how long before we get from version 115.13.0 (current version for me, updated to that in the last few days) to version 128?

[albertd]

I have just updated to v128.0.1esr (32 bit) and this bug is not solved.  It is still not zooming without first selecting and deselecting the View menu.

[mhb]

No it isn't, at least in v 128.3.1esr via linux Mint repo.

[steve_b]

I would like to suggest an improvement that would obviate the need of completely fixing this keyboard shortcut: add a zoom bar to the reader pane, on the lower right (like Vivaldi browser has...) That can be more convenient than using a keyboard shortcut...

[mhb]

There is similar available for Firefox, so it shouldn't be difficult to make available for TB.  Moreover there used to be such an add-on for previous versions.  However, I prefer the keyboard shortcut we had in the good old version before the major, awful, redesign.  As several have said, this is incredibly irritating as EVERY message has to be resized with the click view menu and then use keypad routine.

[steve_b]

I find that most often I open an Email with my mouse; so jumping to a slide bar to zoom the message takes less effort than the shifting gears of using a keyboard shortcut after a mouse gesture (which is why those browsers implemented that...)

Though the keyboard shortcuts should also be eventually fixed to provide support for non-pointing client interfaces (either because they are using a primitive software interface, or because the user is handicapped...) I was just suggesting a fix with the slider that would be relatively easy to implement, and thus a subset of users immediately stop complaining...

[mhb]

At last, I found a solution that works for me.  Why it's buried, I don't know.  I recently upgraded to a 16.5in screen for my eyesight so it's been really important to sort this.  I've set to a font size of 28 (it's pixels not points). https://support.mozilla.org/en-US/questions/1430928

[steve_b]

Well...I'm on a rugged laptop (for reasons of safety...), and the largest size it comes in is 14". I also have a rugged tablet that I am experimenting with as a KDE/plasma comms device, an alternative to ghastly Android/iOS devices; it has a 9" diagonal. I often need to zoom on it.

A zoom mouse pointer? I find it confusing and inorganic...

[steve_b]

Though I wish they offered a 15" (minimum) diagonal for the laptop. [This is the Panasonic Toughbook F-55...]

[albertd]

Thank you for this suggestion.  I am still struggling to get my head around it fully (I am in my 80s, so not as bright as I once was!!), but I think it may be providing some improvement.

[Knownuthin]

I believe this is mixing issues Composition settings and the ability to Zoom are 2 different problems.

I do like the suggestion Steve_b made of adding a zoom bar to the reader pane. Would end up giving the best of both ways to Zoom. That is if they ever admit the Keyboard Zoom is NOT fixed in 128 and reopen the ticket to fix it..

[Knownuthin]

Well I loaded up 128.3.3esr (64-bit) and the claim that it is fixed is BOGUS on a Ubuntu Linux machine.

Strange that someone found a particular version of (one) operating system where they patched it and marked this problem as fixed when clearly the Thunderbird Community keeps telling them ... IT IS NOT.

It' is time to revisit the problem... Worked great in 102 and earlier versions until the 115 upgrade messed it up.