I've been a happy Firefox user for many years, and had built up an extensive set of bookmarks. Recently, Firefox introduced multiple profiles, which I never wanted, understood or used. I was annoyed that every time I started Firefox, I now how to select my one and only profile as an extra step that wasted my time. But somehow, I accidentally clicked a button that delete my Firefox profile on my Ubuntu desktop. There was no confirmation dialog. And as far as I can tell, there was no backup made of my existing profile. Now 5+ years of bookmarks are gone. I feel UTTERLY betrayed by Mozilla. I can understand how a beginner engineer could do this, but I can't understand the lack of oversight by someone focused on customer experience beyond just a simple CRUD implementation.
