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myGov Au does not display properly

Noel
Making moves

my.gov.au  Login scren Does not display properly cant log in via email or phone number.

Loaded page on Chrome browser and it works fine.

 

3 REPLIES 3

siffemcon
Contributor

Looks OK to me. Does it look OK in Troubleshoot mode (https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode/)? If not, return to normal mode and see if clearing cache helps:

- press Ctrl-Shift-Delete (Mac: Cmd-Shift-Delete)

- set 'Time range...' to 'Everything'

- untick all items except 'Temporary cached files and pages'

- clear, then restart FF

 

 

Tried troubleshooting mode.  It doesn't show the bottom of the page.  Where is has login via passkey etc    ----or---- below that is supposed to be email and phone log in options but the whole screen is blank from there down

siffemcon
Contributor

You can file compatibility issues

- via the 'Report broken site' option (https://support.mozilla.org/en-US/kb/report-breakage-due-blocking) (Send technical and interaction data to Mozilla must be enabled)

 - on webcompat.com (https://webcompat.com/issues/new), esp. if you want to include a screenshot)