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Mail marked as 'Junk' still in the 'In box'

FredCB
Making moves

Hi, I wonder why mail that is 'Junk', and has been marked as such, still appears in the 'In Box' rather than be transferred to the 'Junk' folder as soon as it is identified as 'Junk'. This is the way it used to work, or is there now some thing that I need to address, to get this to now happen again?

2 REPLIES 2

siffemcon
Contributor

@FredCB, support requests aren't allowed here. Please post your question with full details at
https://support.mozilla.org/en-US/questions/new/thunderbird.

 

 

Oops sorry. Totally ignorant as to how things work here, and it doesn't help being 83 years of age and not very tech savy😩