Leaving some feedback on Netflix video quality

[CeaselessFish]

This is my first time here, I'm really just annoyed and would like to leave feedback somewhere. I prefer to just send an email but this seems to be the best option available.

Today I had to close my Firefox browser and open Microsoft Edge. If that isn't a huge red flag then I can't think of a better example.

I don't know what is causing it specifically, but Netflix video quality on Firefox is terrible. Simply testing on another browser and getting much better results is reason enough to me that the fault is with the firefox browser in some regard.

Microsoft Edge gave me a better experience.

Daniel

[daphnebartal]

Hey CeaselessFish, welcome to the forum! While Firefox should support Full HD Netflix now, there might be a setting or extension causing the problem. Have you tried opening Netflix in a new, private window in Firefox? That can sometimes bypass any conflicting add-ons. Also, checking your internet connection speed might be helpful!

[johnwick5656]

I get your frustration. Streaming quality differences between browsers can be really noticeable and it’s fair to expect the same experience on Firefox as elsewhere. Sometimes it comes down to things like DRM support, codecs, or how Netflix optimizes playback per browser. Hopefully the dev team can look into it, because having to switch browsers just to watch a show smoothly really breaks the experience.

By Johnwick5656