25-08-2025 05:25 AM
In ThunderBird 140.2.0esr (on Windows platform), the attachment save (without opening the attachment) in a mail does not work. It does not give any error message. But when you check the target folder, the attachment is not found there.
I checked with pdf attachments. It works only when you double click and open the attachment and then save it.
Kindly check and rectify the issue urgently.
25-08-2025 04:10 PM
I can't reproduce that. There is this bug though. Does it also happen in Troubleshoot mode (https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird)?
29-08-2025 05:34 AM
I have the same problem. I tried Troubleshoot mode. The problem persists.
31-08-2025 01:39 AM
Removing McAfee did the trick. It came pre-installed with a new laptop and apparently, it prevented Thunderbird from saving attachments without giving a warning.
31-08-2025 02:01 AM
28-08-2025 04:40 AM
I am experiencing exactly the same problem
28-08-2025 04:45 AM
28-08-2025 08:55 PM
Are you renaming the file before saving it?
Did you try Troubleshoot mode?
28-08-2025 08:56 PM
Are you renaming the file before saving it?
Did you try Troubleshoot mode?
29-08-2025 02:52 AM
I am not renaming the file before saving The name should remain the same for work reason.
No I did not try the Troubleshoot mode. Anyway the previous release of Thunderbird did not have this problem
29-08-2025 10:04 PM - edited 29-08-2025 10:05 PM
If it does the same in TS mode, you could report it as a possible bug at https://bugzilla.mozilla.org/enter_bug.cgi/. If you do, please post the link to it here.
29-08-2025 10:23 PM
30-08-2025 03:10 PM
30-08-2025 03:12 PM
28-09-2025 10:32 AM
If you see any further cases of this not linked to McAfee, please report at https://support.mozilla.org/en-US/questions/thunderbird or file a bug. Thanks.