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Firing Firefox

boongsong
Making moves

I am ready to uninstall Firefox and go back to Google. 

Yesterday Firefox would have a 2nd page for Facebook always on my dekstop when I exit FB. I tried several things couldn't get it to stop. Sent 2 or 3 help requests to Support and no response. So, I decided to uninstall/reinstall Firefox.

Now that I've reinstalled Firefox, things are all screwed-up. When I click on the Firefox icon on the Task Bar, it starts to open but a log-in page comes up. When I enter my ID/pw the next window is a Captcha page. I have to complete that to get to my FB.

It happens everytime I close/open my FB. Never did that before - all I had to do was click on the Firefox icon on the desktop and FB opened.

If I use Google, no problem.

So, unless there is someone at Mozilla that can give me an answer why this is happening, I "kiss Firefox and Mozilla good bye".

Thank you

 

2 REPLIES 2

Ksenom_O
Making moves

I don't know what's happening, but Firefox 137 version is a buggy failed update with many problems. You could try the Refresh option, which usually fixes most issues. Or just wait for 138 as I'm doing... 

Refresh Firefox - reset add-ons and settings 
https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings 

Thanks for your response.

Tried everything, nothing worked. All I got was the download page.

I then uninstalled everything and used Bing to download. Now working good except I still have to log in and go through the Captcha b.s.

Guess I'll just wait for next "update". Sure wish there was a way to eliminate the log-in/Captcha b.s.