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Firefox Mobile: Do not send me notification spam.

kbuck
Making moves

Yesterday I received two notifications, one from each of my installed copies of Firefox Mobile on Android. They "helpfully" informed me that I can make Firefox mine by installing extensions. These were both sent from a "marketing" notifications category.

There are several problems with this: 

  • Nobody likes spam. Do not spam your users.
  • Both installations of Firefox Mobile already had several extensions installed. Why advertise installing extensions when I'm clearly already using them? 
  • I use Firefox Mobile in lieu of installing apps, because installed apps have a penchant for sending spam notifications. The irony is palpable.

I find this decision very questionable. Please reconsider.

1 ACCEPTED SOLUTION

Gela
Employee
Employee

Hello, thanks for sharing this with us and apologies for the inconvenience 😞

This was not intended and we shut this campaign off after only about a day. Basically, it was only supposed to target dormant users, but that restriction was accidentally removed during an update. It has currently been fixed and is going through a round of QA.

If this continues to be an issue in the next update please do let us know.

View solution in original post

1 REPLY 1

Gela
Employee
Employee

Hello, thanks for sharing this with us and apologies for the inconvenience 😞

This was not intended and we shut this campaign off after only about a day. Basically, it was only supposed to target dormant users, but that restriction was accidentally removed during an update. It has currently been fixed and is going through a round of QA.

If this continues to be an issue in the next update please do let us know.