10-15-2024 07:10 AM
After the latest beta version update of Firefox, I am now unable to access Citibank.com (with all add-ons disabled). I can log on, but then cannot access any account information, or pay bills. The website has a message that I was signed out due to inactivity. Is anyone else getting this and how were you able to resolve this issue? Thanks in advance.
10-15-2024 09:30 AM
Does following these steps help with the issue?
https://www.citibank.com
Clear cookies and site data...
using the dropdown panel of the lock icon10-15-2024 03:21 PM
Thank you for your response, but that did not work. The error is the same. It seems I am logged in, but the error message says I've been locked out due to inactivity, the same screen shot I posted when I started the thread. It's baffling. There was no issue before the 0b7 update. Ghostery and uBlock Origin are disabled for citibank.com. Booting in safe mode, with everything disabled works.