How do I reset my connect account password?

Ragnorok — Tue, 04 Aug 2026 18:15:09 GMT

Mozilla "help" says there's a link at the bottom of the page for that, but I see no such link. Mozilla "support" says it's based on how one created the account; I apparently used "Mozilla Account". I am currently logged into Connect and have been searching the entire site literally hours, between yesterday and today, plus browsing account settings, and found NO WAY to reset my password. Seriously. I started at "Email Settings", which anyone would expect to have reset there, as eMail is half of the login data, but no. Nothing clearly visible on any page anywhere in the menu at the avatar.

Everything here keeps saying go to "Mozilla Support" for technical issues, but going to "Support", I see they only support "products", and the web site ecosystem, say Connect, Bugzilla, and Support, are apparently NOT PRODUCTS OF MOZILLA. They have no entry in the product combo box and I either have to lie about the product, or get no support. How is that supportive?

Re: How do I reset my connect account password?

forrie — Sat, 24 Oct 2026 16:04:29 GMT

I agree, I think the idea of SSO is to have a single point of authority. Right now, there are Mozilla Accounts and application-based sign-ins. There appears to be NO password reset. The introduction of multiple signin options adds noise and confusing to the UX. Back it out, us a SINGLE SSO solution -- period. Branch any application-based items off that. Simple, scalable, supportable. As of yet, there is no password reset at Mozilla Accounts, which is puzzling. This feels like the design and implementation has passed through multiple hands and just landed here, in a mess. Fix it up, please.

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How do I reset my connect account password?

Re: How do I reset my connect account password?