topic Re: Offline “Learn more” link loops to another error page in Discussions

Offline “Learn more” link loops to another error page

Parth_5 — Sat, 16 May 2026 15:35:48 GMT

When Firefox shows the “Server Not Found” page while offline, clicking the “Learn more” link opens another page that also fails because internet is unavailable.

This creates a loop and doesn’t help the user in offline mode.

--Maybe Firefox could:--
> show offline troubleshooting tips locally,
> cache the help page,
> or disable the link when no connection exists.

Re: Offline “Learn more” link loops to another error page

Alyssaa — Sat, 16 May 2026 16:17:37 GMT

I tested this issue as well and it definitely seems like the “Learn More” link is redirecting users to another broken or unavailable page instead of providing proper troubleshooting details. Hopefully the Mozilla team patches this soon. Also, users looking for entertainment apps can check this free download resource.

Re: Offline “Learn more” link loops to another error page

Parth_5 — Sat, 16 May 2026 16:33:10 GMT

Exactly what are you pursuing now?? I am in 3 year in college and want to start a cybersecurity career? Are you interested?

This is my first reporting of something and it's like I am reporting a bug😂

Re: Offline “Learn more” link loops to another error page

siffemcon — Sat, 16 May 2026 23:48:43 GMT

What version of FF are you using? That bug was fixed in v149.0.2.

Re: Offline “Learn more” link loops to another error page

Parth_5 — Sun, 17 May 2026 07:49:46 GMT

My fire fox is up to date : V- 150.0.3

Re: Offline “Learn more” link loops to another error page

siffemcon — Sun, 17 May 2026 19:07:22 GMT

1. Via the address bar, go to about:networking#dns > click the 'Clear DNS Cache' button

2. Clear the browser cache:

- press Ctrl-Shift-Delete (Mac: Cmd-Shift-Delete)

- set 'Time range...' to 'Everything'

- untick all items except 'Temporary cached files and pages'

- clear, then restart FF