topic Re: Firefox issues with purchases in Discussions

Firefox issues with purchases

craig11times — Sun, 28 Dec 2025 00:29:38 GMT

For awhile now I have trouble completing purchases on some websites when using Firefox. I need to open another browser like Edge to complete the transaction. Anything using "Shop with Visa" doesn't work and, for example, I just had to buy tickets on StubHub through a regular credit card submission. I bought them 4 times, got confirmation, and then had the order cancelled because it didn't go through. I called my credit card and was on with StubHub tech support. The final solution was to open Edge and make the purchase and it went through and I had the tickets a minute later. This is a big blocker and if its not resolved will have me exploring other browsers.

Re: Firefox issues with purchases

siffemcon — Sun, 28 Dec 2025 03:50:25 GMT

Support requests aren't allowed here, @craig11times. Please post your issue at https://support.mozilla.org/en-US/questions/new/firefox.

Re: Firefox issues with purchases

ameliaaria9333 — Mon, 16 Feb 2026 07:23:38 GMT

Firefox purchase issues can be frustrating, especially when secure payments fail or pages don’t load properly. Often, this happens due to outdated browser versions, conflicting extensions, or strict privacy settings blocking payment gateways. Clearing cache, disabling unnecessary add-ons, and updating Firefox to the latest version usually resolves the problem. Reliable documentation and verification are also important when dealing with official transactions, especially for services like Spain Police Character Certificate, where accuracy and smooth online processing are essential.