topic Re: Unnecessary pop-up window - authorization required in Discussions

Unnecessary pop-up window - authorization required

YURY — Thu, 02 Nov 2023 07:59:15 GMT

I think there is a BUG in Thunderbird:

When I use email @126 (), I often get a pop-up window asking me to enter my password.
However, whether I enter the correct password, the wrong password, or simply close the pop-up window, it will not have any impact on the functionality, and I can still use this email to send and receive emails.
But it often pops up this box, which is annoying.
I think this is a pop-up window that shouldn't appear.
In addition, even if the option to remember the password is checked, this window will still pop up.

By the way, using other email addresses in Thunderbird does not have this issue, nor does using the 126 email address on other software

Re: Unnecessary pop-up window - authorization required

Jeroen_van_Dael — Wed, 15 Nov 2023 17:17:49 GMT

Hello Yuri.

Yes, I have an almost identical problem with those authentication popups, which are being fired every minute or so.

The official Firefox solution seems to be that one should delete and setup again that same email address, to get access to the "Remember password" knob as the only wat to be able activate that knob. That is too cumbersome.

Firefox should make this procedure much more userfriendly e.g. by adding such an easy accessible "Remember password" knob under the tools menu.

Re: Unnecessary pop-up window - authorization required

Osprey57 — Sat, 09 Dec 2023 16:40:02 GMT

I have this same problem with this PW authentication popup.

In addition, the popup asks for me to enter the PW for this email account, and when I click the box to enter the PW it goes away and gives me a new popup repeating the same old message.

Re: Unnecessary pop-up window - authorization required

ErnstJ — Wed, 11 Feb 2026 09:31:45 GMT

Also I have this problem on my Linux Mint desktop.

I tried removing the program completely but this did not work. Somewhere my credentials are still saved. The mailbox is no longer in use and was automatically removed from the PW list in the program.

This is really annoying!

Ernst-Jan