topic Re: myGov Au does not display properly in Discussions

myGov Au does not display properly

Noel — Sun, 05 Oct 2025 02:26:40 GMT

my.gov.au Login scren Does not display properly cant log in via email or phone number.

Loaded page on Chrome browser and it works fine.

Re: myGov Au does not display properly

siffemcon — Sun, 05 Oct 2025 03:08:59 GMT

Looks OK to me. Does it look OK in Troubleshoot mode (https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode/)? If not, return to normal mode and see if clearing cache helps:

- press Ctrl-Shift-Delete (Mac: Cmd-Shift-Delete)

- set 'Time range...' to 'Everything'

- untick all items except 'Temporary cached files and pages'

- clear, then restart FF

Re: myGov Au does not display properly

Noel — Sun, 05 Oct 2025 03:28:50 GMT

Tried troubleshooting mode. It doesn't show the bottom of the page. Where is has login via passkey etc ----or---- below that is supposed to be email and phone log in options but the whole screen is blank from there down

Re: myGov Au does not display properly

siffemcon — Sun, 05 Oct 2025 06:14:24 GMT

You can file compatibility issues

- via the 'Report broken site' option (https://support.mozilla.org/en-US/kb/report-breakage-due-blocking) (Send technical and interaction data to Mozilla must be enabled)

- on webcompat.com (https://webcompat.com/issues/new), esp. if you want to include a screenshot)