topic Re: In ThunderBird 140.2.0esr (on Windows platform), the attachment save (without opening the attachment) in a mail does not work. in Discussions

In ThunderBird 140.2.0esr (on Windows platform), the attachment save (without opening the attachment) in a mail does not work.

prasunkr — Mon, 25 Aug 2025 12:25:45 GMT

In ThunderBird 140.2.0esr (on Windows platform), the attachment save (without opening the attachment) in a mail does not work. It does not give any error message. But when you check the target folder, the attachment is not found there.

I checked with pdf attachments. It works only when you double click and open the attachment and then save it.

Kindly check and rectify the issue urgently.

Re: In ThunderBird 140.2.0esr (on Windows platform), the attachment save (without opening the attachment) in a mail does not work.

siffemcon — Mon, 25 Aug 2025 23:10:23 GMT

I can't reproduce that. There is this bug though. Does it also happen in Troubleshoot mode (https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird)?

Re: In ThunderBird 140.2.0esr (on Windows platform), the attachment save (without opening the attachment) in a mail does not work.

Vince99 — Thu, 28 Aug 2025 11:40:15 GMT

I am experiencing exactly the same problem

Re: In ThunderBird 140.2.0esr (on Windows platform), the attachment save (without opening the attachment) in a mail does not work.

Vince99 — Thu, 28 Aug 2025 11:45:14 GMT

Thunderbird 140.2.0esr (64 bit) on Windows 11

Re: In ThunderBird 140.2.0esr (on Windows platform), the attachment save (without opening the attachment) in a mail does not work.

siffemcon — Fri, 29 Aug 2025 03:55:31 GMT

Are you renaming the file before saving it?

Did you try Troubleshoot mode?

Re: In ThunderBird 140.2.0esr (on Windows platform), the attachment save (without opening the attachment) in a mail does not work.

siffemcon — Fri, 29 Aug 2025 03:56:06 GMT

Are you renaming the file before saving it?

Did you try Troubleshoot mode?

Re: In ThunderBird 140.2.0esr (on Windows platform), the attachment save (without opening the attachment) in a mail does not work.

Vince99 — Fri, 29 Aug 2025 09:52:12 GMT

I am not renaming the file before saving The name should remain the same for work reason.

No I did not try the Troubleshoot mode. Anyway the previous release of Thunderbird did not have this problem

Re: In ThunderBird 140.2.0esr (on Windows platform), the attachment save (without opening the attachment) in a mail does not work.

BrunoLowagie — Fri, 29 Aug 2025 12:34:37 GMT

I have the same problem. I tried Troubleshoot mode. The problem persists.

Re: In ThunderBird 140.2.0esr (on Windows platform), the attachment save (without opening the attachment) in a mail does not work.

siffemcon — Sat, 30 Aug 2025 05:05:32 GMT

If it does the same in TS mode, you could report it as a possible bug at https://bugzilla.mozilla.org/enter_bug.cgi/. If you do, please post the link to it here.

Re: In ThunderBird 140.2.0esr (on Windows platform), the attachment save (without opening the attachment) in a mail does not work.

Agentvirtuel — Sat, 30 Aug 2025 05:23:33 GMT

Hello

https://bugzilla.mozilla.org/show_bug.cgi?id=1985633 ?

Re: In ThunderBird 140.2.0esr (on Windows platform), the attachment save (without opening the attachment) in a mail does not work.

siffemcon — Sat, 30 Aug 2025 22:10:55 GMT

That is a closed dup. of https://bugzilla.mozilla.org/show_bug.cgi?id=1978286.

Re: In ThunderBird 140.2.0esr (on Windows platform), the attachment save (without opening the attachment) in a mail does not work.

siffemcon — Sat, 30 Aug 2025 22:12:32 GMT

McAfee is known to be causing that problem.

https://bugzilla.mozilla.org/show_bug.cgi?id=1978286

Re: In ThunderBird 140.2.0esr (on Windows platform), the attachment save (without opening the attachment) in a mail does not work.

BrunoLowagie — Sun, 31 Aug 2025 08:39:47 GMT

Removing McAfee did the trick. It came pre-installed with a new laptop and apparently, it prevented Thunderbird from saving attachments without giving a warning.

Re: In ThunderBird 140.2.0esr (on Windows platform), the attachment save (without opening the attachment) in a mail does not work.

Agentvirtuel — Sun, 31 Aug 2025 09:01:08 GMT

Hello

According to https://bugzilla.mozilla.org/show_bug.cgi?id=1985633#c2, https://bugzilla.mozilla.org/show_bug.cgi?id=1978286#c19

Re: In ThunderBird 140.2.0esr (on Windows platform), the attachment save (without opening the attachment) in a mail does not work.

wsm — Sun, 28 Sep 2025 17:32:28 GMT

If you see any further cases of this not linked to McAfee, please report at https://support.mozilla.org/en-US/questions/thunderbird or file a bug. Thanks.